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Meet the Staff

Owner

Bill White

Bill has an A.A.S. Degree in automotive technology. He is an A.S.E. Master certified technician and has additional training at the G.M. and Toyota training center along with continuous ongoing training to keep up to date with current technology. Bill has been employed by local dealerships from 1983 until 1991 when the C.A.R. Hospital was opened. He was previously employed as a part time automotive instructor at Kishwaukee College and currently serves on the Kishwaukee College automotive advisory committee. He has lived in the Sycamore/DeKalb area all his life.

Service Advisor

Rachel

Rachel has been with the car hospital since late 2015, but has been a service writer for over 5 years. She is the main contact at the counter responsible for documenting your vehicle concerns, preparing estimates based on technicians findings, and discussing repair options. She was born & raised in Sycamore, and currently lives there with her husband and daughter.

Technician

Mike

Mike was was born and raised in Chicago but has been a DeKalb resident for several years now. He has an A.A.S. degree in automotive technology and is A.S.E certified. He keeps up with technology in new vehicles through continuous training. Mike has been with us since 2012.

Office manager

Rhiannon

Employed here since early 2009. Rhiannon has a variety of duties. She takes care of the office and some of the service advisory duties. She is also the driver of our customer shuttle, giving customers a ride to work or home. She was born and raised in the Maple Park area.

Technician

Sean

Technician-Employed here since early 2004. A.A.S. degree in automotive technology. A.S.E. certified technician. Attends continuous ongoing training to keep up to date with current technology.

Customer Service Rep

Joy

Joy was born and raised in Washington State, but has been in the DeKalb area since fall of 2001. She is a skilled musician, playing a variety of instruments, and in her spare time enjoys playing music and spending time with her family. Joy is responsible for many different tasks including: answering the phones, providing shuttle rides for our customers, managing our social media and marketing, and following up with customers regarding their experience with us. Her goal is to provide every customer with an excellent experience in our shop, and address any concerns they might have. Joy has been here since early 2016.

Local Reviews

Rated 4.9 out of 5 stars based on 62 customer reviews
Mobile Tools for Contractors and Service Professionals Powered by Nearby Now

Map of DeKalb, IL

Great Service




The service at the Car Hospital was great! They were able to get my car in on short notice, were very quick (within a couple hours), and presented a reasonable price! I will be going back the next time I need work done on my car.


Map of Sycamore, IL

Great service





Map of DeKalb, IL

Great Service!!!




Very friendly staff and knowledgeable service writer. Highly recommend for all your automotive needs.


Map of Cortland, IL

Excellent work & cool people!




The people at the Car Hospital have always been very friendly and welcoming! I am extremely satisfied with the level of service that I received! Thank you!


Map of Cortland, IL

Love this place for car work.




Friendly, honest and helpful


Map of DeKalb, IL

Great service





Map of Kingston, IL

Nice job





Map of DeKalb, IL

Always great service!





Map of Sycamore, IL

Great, quick service




Accommodating to our crazy schedules. I trust that they will do a thorough job. Feels good to know that my family is safe. Thank You!


Map of DeKalb, IL

Good




Nice


Bill W.

Bill W.

2007 Ford F150 - tow, replace axle shaft assembly, axle actuator, wheel bearing, front brake calipers, pads, and rotor, & wheel rim, alignment

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

2007 BMW 335i - replace clutch & inspect alignment

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

1999 GMC Sonoma- diagnostic testing, replace catalytic converter, replace rear brake pads and rotors

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

1993 Honda Civic- synthetic oil change and 42 point safety inspection, replace outer tie rod ends, alignment

Near Washington Pl, Sycamore, IL 60178
Sycamore, IL - 1993 Honda Civic- synthetic oil change and 42 point safety inspection,  replace outer tie rod ends, alignment
Bill W.

Bill W.

2006 Mazda 3 - battery service, front brake pads & rotors, replace spark plugs

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

2007 Chevy Cobalt- synthetic blend oil change, 42 point safety inspection, tire rotation, replace serpentine belt, re-install left rear parking brake cable

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

2002 GMC Sierra - Diagnostic testing, remove instrument cluster & repair corroded wires & reinstall

Near Cottonwood Cir, Genoa, IL 60135
Bill W.

Bill W.

2006 Honda Odyssey- oil change, 42 point safety inspection, replace rear wiper blade, tire rotation, re-secure right rear wheel speed sensor

Near Commercial St, Sycamore, IL 60178