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Meet the Staff

Owner

Bill White

Bill has an A.A.S. Degree in automotive technology. He is an A.S.E. Master certified technician and has additional training at the G.M. and Toyota training center along with continuous ongoing training to keep up to date with current technology. Bill has been employed by local dealerships from 1983 until 1991 when the C.A.R. Hospital was opened. He was previously employed as a part time automotive instructor at Kishwaukee College and currently serves on the Kishwaukee College automotive advisory committee. He has lived in the Sycamore/DeKalb area all his life.

Service Advisor

Rachel

Rachel has been with the car hospital since late 2015, but has been a service writer for over 5 years. She is the main contact at the counter responsible for documenting your vehicle concerns, preparing estimates based on technicians findings, and discussing repair options. She was born & raised in Sycamore, and currently lives there with her husband and daughter.

Technician

Mike

Mike was was born and raised in Chicago but has been a DeKalb resident for several years now. He has an A.A.S. degree in automotive technology and is A.S.E certified. He keeps up with technology in new vehicles through continuous training. Mike has been with us since 2012.

Office manager

Rhiannon

Employed here since early 2009. Rhiannon has a variety of duties. She takes care of the office and some of the service advisory duties. She is also the driver of our customer shuttle, giving customers a ride to work or home. She was born and raised in the Maple Park area.

Technician

Sean

Technician-Employed here since early 2004. A.A.S. degree in automotive technology. A.S.E. certified technician. Attends continuous ongoing training to keep up to date with current technology.

Customer Service Rep

Joy

Joy was born and raised in Washington State, but has been in the DeKalb area since fall of 2001. She is a skilled musician, playing a variety of instruments, and in her spare time enjoys playing music and spending time with her family. Joy is responsible for many different tasks including: answering the phones, providing shuttle rides for our customers, managing our social media and marketing, and following up with customers regarding their experience with us. Her goal is to provide every customer with an excellent experience in our shop, and address any concerns they might have. Joy has been here since early 2016.

Local Reviews

Rated 4.9 out of 5 stars based on 61 customer reviews
Mobile Tools for Contractors and Service Professionals Powered by Nearby Now

Map of Sycamore, IL

Great service





Map of DeKalb, IL

Great Service!!!




Very friendly staff and knowledgeable service writer. Highly recommend for all your automotive needs.


Map of Cortland, IL

Excellent work & cool people!




The people at the Car Hospital have always been very friendly and welcoming! I am extremely satisfied with the level of service that I received! Thank you!


Map of Cortland, IL

Love this place for car work.




Friendly, honest and helpful


Map of DeKalb, IL

Great service





Map of Kingston, IL

Nice job





Map of DeKalb, IL

Always great service!





Map of Sycamore, IL

Great, quick service




Accommodating to our crazy schedules. I trust that they will do a thorough job. Feels good to know that my family is safe. Thank You!


Map of DeKalb, IL

Good




Nice


Map of Kirkland, IL

GREAT PLACE/AWESOME PRICE!!!




I was very impressed. Great price and quick service. Called the day before and in the next day. Clean place and very pleasant staff. Very welcoming place, made me feel respected. I can see why this place is doing great. If you need any service try them out and judge for yourself. You won't be disappointed.


Bill W.

Bill W.

1980 Chevy El Camino- replace valve cover gaskets, replace shocks, replace front brake pads & rotors, replace choke thermostat, replace exterior bulbs, replace blower mother & relay, retro fit A/C system, replace speedometer drive seal on transmission, install flywheel cover, replace belts

Near Spears Rd, Sycamore, IL 60178
Sycamore, IL - 1980 Chevy El Camino-  replace valve cover gaskets, replace shocks, replace front brake pads & rotors, replace choke thermostat, replace exterior bulbs, replace blower mother & relay, retro fit A/C system, replace speedometer drive seal on transmission, install flywheel cover, replace belts
Bill W.

Bill W.

2013 Jeep Wrangler - synthetic oil change and 42 point safety inspection, lower exhaust & repair heat shield

Near Foxpointe Dr, Sycamore, IL 60178
Kevin D.

Kevin D.

Working on Industrial Dr. In Aurora today

Near NE Industrial Dr, Aurora, IL 60505
Aurora, IL - Working on Industrial Dr. In Aurora today
Bill W.

Bill W.

2002 Mazda Tribute - synthetic blend oil change, 42 point safety inspection, repair right front tire & adjust toe

Near N 7th St, DeKalb, IL 60115
DeKalb, IL - 2002 Mazda Tribute - synthetic blend oil change,  42 point safety inspection, repair right front tire & adjust toe
Bill W.

Bill W.

2006 Ford Econoline E350 - test charging system, synthetic blend oil change, 42 point safety inspection, replace alternator assembly, replace front wiper blades

Near N 7th St, DeKalb, IL 60115
DeKalb, IL - 2006 Ford Econoline E350 - test charging system,  synthetic blend oil change,  42 point safety inspection,  replace alternator assembly, replace front wiper blades
Bill W.

Bill W.

2009 Chevy HHR - remove & replace cylinder head gasket, head bolts, timing chain, timing cover gasket, coolant & heater hoses, radiator cap, transaxle oil cooler pipes, oil change

Near N 7th St, DeKalb, IL 60115
DeKalb, IL - 2009 Chevy HHR - remove & replace cylinder head gasket, head bolts, timing chain, timing cover gasket, coolant & heater hoses, radiator cap, transaxle oil cooler pipes, oil change
Bill W.

Bill W.

2011 Mazda 6- Synthetic oil change and 42 point safety inspection, replace alternator drive belt

Near N 7th St, DeKalb, IL 60115
Bill W.

Bill W.

1998 Oldsmobile eighty-eight - remove & replace lower rear control arm,

Near N 7th St, DeKalb, IL 60115